Fix My Laser
Blue Laser is your trusted partner for expert laser machine repairs and servicing. We specialise in all types of equipment, from small hobby models and Chinese imports to large industrial cutters. Whatever the make or model, our skilled team provides reliable, high-quality repairs to ensure your machinery operates at its peak performance.
Proudly serving clients across Australia and New Zealand, we offer customised repair and maintenance solutions designed to meet your unique needs. Whether you require routine servicing or more complex repairs, Blue Laser is dedicated to delivering outstanding results and keeping your equipment in top condition.
Request Service
For inquiries, simply complete the online form below, and one of our service technicians will promptly get in touch with you.
What Our Clinets Saying?
%201.webp)
Mark Timber
Operations Manager at
I can't thank Blue Laser enough for their outstanding support. They provided thorough maintenance on our laser systems, and their attention to detail was impressive. Our equipment has never performed better!
Mark Timber
Operations Manager at
Mark Timber
Operations Manager at
The expertise shown by the Blue Laser team was exceptional. They not only resolved our immediate issues but also implemented preventive measures. The improvement in our system's performance is remarkable!
Sarah Johnson
Engineering Lead
Mark Timber
Operations Manager at
I was worried about downtime, but Blue Laser made the repair process seamless. Their quick response and expert repairs kept our operations running smoothly. I highly recommend them for any laser maintenance needs!"
James Brown
Facility Manager
What’s Included
01
Scheduled Maintenance Visits
Comprehensive inspections and performance optimisation tailored to your specific laser system type.
02
Preventive Maintenance Services
03
Phone Support
04
Installation Services
05
Spare Parts Inventory Management
06
Parts and Service Discounts
07
Training Programmes
08
Performance Reporting
09
Emergency On-Site Support
10
Software Updates
Flexible Subscription Options We offer flexible monthly payment plans to fit your budget and operational needs. Whether you require basic maintenance or a fully comprehensive plan, we have options to suit your business.
Get Started Today Focus on growing your business while we handle the reliability and upkeep of your laser systems. With our Regular Maintenance Agreement, you can ensure smooth, uninterrupted production and long-term success.Contact us today to discuss your needs and tailor a maintenance plan that works best for you!
Get Started Today Focus on growing your business while we handle the reliability and upkeep of your laser systems. With our Regular Maintenance Agreement, you can ensure smooth, uninterrupted production and long-term success.Contact us today to discuss your needs and tailor a maintenance plan that works best for you!
Brands We Support
Frequently Asked Questions
What types of laser cutting heads do you service?
We service a wide range of laser cutting heads for both CO2 and fiber laser machines. This includes standard cutting heads for various models, as well as specialized heads for specific applications, such as high-precision cutting or engraving. Whether it's a stock head or a custom design, our experienced technicians can handle the servicing and repairs of your laser cutting head.
How long does the repair process typically take?
The repair process can vary depending on the complexity of the issue and the availability of replacement parts. For most standard repairs, we aim to complete the work within 1-3 business days. However, more complex repairs or the need for custom parts may take longer. We always strive to minimize downtime and get your equipment back to full working order as quickly as possible.
Do you offer warranties on your repair services?
Yes, we offer warranties on all our repair services. Our warranty covers the quality of the work performed and the parts used in the repair. The length of the warranty depends on the type of service, but we guarantee that the repairs meet the highest standards, ensuring your laser cutting head operates reliably after the service.
How can I prevent issues with my laser cutting head?
To prevent issues with your laser cutting head, regular maintenance is key. Keep the cutting head clean and ensure that lenses and mirrors are free of dust and debris. Regularly check for any signs of wear or damage, and inspect the alignment of the head to ensure optimal performance. Additionally, using the correct settings for your material and regularly inspecting the cooling system can help prevent overheating and extend the life of your cutting head.
What should I do if I experience a problem with my laser cutting head?
If you experience a problem with your laser cutting head, stop using the machine immediately to avoid further damage. Check for any obvious issues, such as dirt or misalignment, but if the problem persists, contact a professional service technician. It’s best to have your cutting head inspected and repaired by an expert to avoid costly repairs down the line and ensure the continued performance of your machine.
How do I know if my laser machine needs servicing?
Signs that your laser machine may need servicing include inconsistent laser output, poor cutting or engraving quality, unusual noises, error codes on the control panel, or frequent power failures. If your machine is producing poor results or not operating at its usual efficiency, it’s important to have it inspected by a professional technician to prevent further damage.
Can you service laser machines from any brand or model?
Yes, we service a wide range of laser machines, regardless of brand or model. Our technicians are experienced in working with both CO2 and fiber laser machines, from small hobby models to large industrial systems. Whether you have a domestic machine or a high-end commercial model, we can provide the right repair and maintenance services.
How often should I have my laser machine serviced?
The frequency of servicing depends on how often the machine is used. For regular users, we recommend a full maintenance check every 6 to 12 months. For machines used intensively in production, more frequent servicing may be necessary to ensure optimal performance and prevent costly breakdowns. Routine maintenance can help catch small issues before they become major problems.
What should I do if my laser machine stops working or is malfunctioning?
If your laser machine stops working or begins malfunctioning, first check for obvious issues like power supply connections, cooling system problems, or error messages on the display. If these checks don’t resolve the issue, it’s best to contact a professional technician. Continuing to operate a malfunctioning machine can cause more damage, so we recommend stopping use and having the machine serviced as soon as possible.
How can I extend the lifespan of my laser machine?
To extend the lifespan of your laser machine, regular maintenance is key. This includes cleaning lenses and mirrors, checking and replenishing the cooling system, ensuring proper ventilation, and inspecting the power supply and wiring. Avoid overuse, keep the machine well-calibrated, and use it within the manufacturer's recommended operating parameters. Proper care can help your laser machine run smoothly and efficiently for years.
